Here we go! You’re ready to take your Customer Service to the next level! You provide your customer report (detailed instructions provided with purchase) and we’ll do the rest! You will receive:

• All customers’ information (First Name, Last Name, Phone Number, Customer ID) will be carefully formatted and imported to your text messaging platform account*

• Names will be properly formatted.

• VIPs tagged with applicable categories

• 3 Pre-drafted, editable, templates for your use.

  • Welcome text

  • New VIP text

  • Flexship Reminder text

• Access to training video on the basic uses of your Project Broadcast account and new templates:

  • General Overview

  • How to edit templates

  • How to schedule a “broadcast” (bulk text)

  • Simple workflow tips and tricks
    

*Import is as only as accurate as your customer report. If the report or back office is missing information, it is not the responsibility of Rapid Reach Out. Duplicate Numbers will not be imported. Effort will be made to communicate which contacts had errors.

**Please note, the text messaging service we use requires a minimum $15/mo recurring charge for 500 outgoing text credits a month (unlimited incoming) with optional upgrades to more credits - you will receive a referral link when you complete your purchase from Rapid Reach Out.